The SmartWORKS™ NGX is an all-in-one resource for logging behind a PBX. Every key pressed, call taken, and telephone action performed by an agent is automatically decoded and sent to the recording application. A powerful set of features, combined with PBX integration, makes the NGX a true single slot solution for call logging application providers.
Key features & Benefits:
Multiple PBX support – A single board interfaces with a majority of industry leading PBXs to simplify the design of global call recording applications.
Firmware Upgraded – A simple firmware upgrade allows the NGX to adapt to different PBX environments.
Wide Spectrum of Trigger Events – Initiate and terminate recordings based on voice activity, raw D-channel, or Call Progress Monitoring (CPM) events.
Summation – Monitors up to 24 channels in real-time with on-board audio jack resources.
CODEC Support – SmartWORKS™ offers a large selection of voice CODECS. (Including G.723.1, G729A and MS GSM)