The SmartWORKS™ NGX is an all-in-one resource for logging behind a PBX or before a PBX on BRI. Every key pressed, call taken, and telephone action performed by an agent is automatically decoded and sent to the recording application. A powerful set of features, combined with PBX integration, makes the NGX a true single slot solution for call logging application providers.
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Key features & Benefits:
- Media Control - CODECS
- CallerID/FSK/DTMF/MF Detection
- Activity / Silence Detectors
- Switching (H.100 and MVIP)
- Automatic Gain Control (AGC)
- Automatic Volume Control (AVC)
- Stereo Recording
- Call Progress Monitoring (CPM)
- Full-duplex Channels
- Media Streaming
- Live Monitoring
- Start/Stop Call Recording Triggers
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Multiple PBX support – A single board interfaces with a majority of industry leading PBXs to simplify the design of global call recording applications.
- Firmware Upgraded – A simple firmware upgrade allows the NGX to adapt to different PBX environments.
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Wide Spectrum of Trigger Events – Initiate and terminate recordings based on voice activity, raw D-channel, or Call Progress Monitoring (CPM) events.
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Summation – Monitors up to 24 channels in real-time with on-board audio jack resources.
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CODEC Support – SmartWORKS™ offers a large selection of voice CODECS. (Including G.723.1, G729A and MS GSM)
PBX MODELS SUPPORTED
Alcatel, Avaya, Bosch, Cisco, eON, Ericsson, Fujitsu, Harris, LG, Mitel, Nakayo, NEC, Nortel, Panasonic, Philips, Rockwell, Samsung, Siemens, Tadiran, Telrad, Toshiba, etc. |
