The SmartWORKS™ NGX is an all-in-one resource for logging behind a PBX. Every key pressed, call taken, and telephone action performed by an agent is automatically decoded and sent to the recording application. A powerful set of features, combined with PBX integration, makes the NGX a true single slot solution for call logging application providers.

• Multiple PBX support – A single board interfaces with a majority of industry leading PBXs to simplify the design of global call recording applications.
• Firmware Upgraded – A simple firmware upgrade allows the NGX to adapt to different PBX environments.
• Wide Spectrum of Trigger Events – Initiate and terminate recordings based on voice activity, raw D-channel, or Call Progress Monitoring (CPM) events.
• Summation – Monitors up to 24 channels in real-time with on-board audio jack resources.
• CODEC Support – SmartWORKS™ offers a large selection of voice CODECS. (Including G.723.1, G729A and MS GSM)
  

• Software Switchable T1/E1 Interface – Supports T1 and E1 using the same board. Automatically configures for all supported ISDN variants.
• ISDN Call State Monitoring – Interprets the ISDN signaling protocol and reports the call states and call parameters via comprehensible API events.
• True Dual span Capabilities – A single RJ-45 interface is capable of recording both sides of a conversation, which maximizes the usefulness of each individual port.
• On-board DSP to Complete Voice Processing – Robust call recording features combined with ISDN call control eliminates the need for other resources on the system.
• CODEC Support – SmartWORKS™ call recording products offer a large selection of voice CODEC. (Including G.723.1, G729A and MS GSM)
  

SmartWORKS™ DP Datasheet

• Software Switchable T1/E1 Interface – Supports T1 and E1 using the same board. Uses software to switch the telephony interfaces to T1 or E1 on a trunk basis.
• Auto-configures for all ISDN variants – configure to any supported ISDN variant. Save time and reduce operator error when installing and configuring the board in the field.
• ANI and DNIS –Calling and called numbers are collected from ISDN signaling packets and passed to the user application via the SmartWORK™ API.
• On-board DSP to complete voice processing – Encoding capabilities, with a rich set of CODECS, reduces the need to purchase other hardware components.
• CODEC Support – SmartWORK™ products offer a large selection of voice CODECS. (including G.723.1, G.729A and MS GSM)
  

• Multiple PBX Support – The same hardware supports multiple protocols including Skinny and Avaya and is designed to accommodate future protocols such as SIP and H.323 with just a software upgrade.
• Multiple Protocol Support – The same hardware supports SIP, H.323 and Skinny (SCCP) and is designed to accommodate future protocols with just a software upgrade.
• Mirror Port Independent – May be placed anywhere in the system to accommodate specific application requirements.
• Flexible Event Triggering – Applications can start and stop recording based on AudioCodes Call control or take advantage of PBX/protocol specific messages.
• RTP Forwarding – A single IPX can forward media (RTP) to multiple network devices such as an IPM260 or the soft recorder.

• 4-24 Port Telephony Cards – Offers low to high density boards that are ideal for any analog environment.
• On Demand Voltage Detection – Voltage values are reported with standard SmartWORKS™ API events to simplify application development.
• Programmable Voltage Thresholds – Control voltage detection event reporting with ease by adjusting the board to the local analog environment.
• Detects Polarity Reversal – Adapts to environments where Tip and Ring are reversed.
• Minimum 18k Ohm Impedance – High impedance receivers record both sides of a call without interrupting service.
• CODEC Support – SmartWORKS™ offers a large selection of voice CODECS (including G.723.1, G729A and MS GSM)